Welcome to our frequently asked questions (FAQ) page. Browse through the questions listed below and click on the "[A]" preceding each question for the reply.

Questions:

1. [A] What is a Wedding/Commitment Ceremony web site and why should I have one?
2. [A] How do I get more Information about your site and services?
3. [A] How do I give you information about my wedding/commitment ceremony?
4. [A] How do I get photographs included in my web page?
5. [A] How long will my site be displayed?
6. [A] I need more pages on my site, how can I add them?
7. [A] Why do photographs look so bad in my AOL Browse?
8. [A] Can you customize a template for me, and how much extra will it cost?
9. [A] None of your templates fit my theme! Do I still have to pay the custom fee?
10. [A] How will people find our site?
11. [A] Our photographer won't allow the wedding pictures to be put on the site - what can we do?

Answers:

1. What is a Wedding/Commitment Ceremony web site and why should I have one? A wedding/commitment ceremony web site allows your friends and family, especially those unable to attend the event, to share in the joy of your special day. Your friends and family become more involved in your wedding experience by providing them with important details they may not otherwise experience, like wedding photographs, stories about how you met, your honeymoon, etc. <Back to top>
    
2. How do I get more Information about your site and services? Feel free to e-mail us at info@seeourweddingalbum.com if there is anything you'd like to know that isn't on this web site. Alternatively, you can use our contact form. <Back to top>
    
3. How do I give you information about my wedding/commitment ceremony? Once you have contracted with us to design your web site, you can give us the details about your wedding/commitment in several different ways. The easiest is simply to e-mail it to us. Alternatively, you can use regular mail, but this takes extra time to get to us and for us to transcribe into digital form. Additionally we charge $1.00 per page for either transcribing or scanning and editing documents sent by mail. <Back to top>
    
4. How do I get photographs included in my web page? If you have them in digital form, you can simply e-mail them to us, or have your photographer do it (see guidelines). In order to ensure your images look their best on our web site, we recommend you send us large, good quality scans in JPEG (.jpg) format. Alternatively, you can send the actual pictures to us (we highly recommend you insure them and send them certified). We will professionally scan and color-correct your photographs for a small $1.00 per picture fee. We'll then return your pictures by insured certified mail at no extra cost to you. Please note, however, that photographs taken by professional photographers are subject to copyright restrictions and we cannot, under any circumstances, put them on your web site without their consent. <Back to top>
    
5. How long will my site be displayed? Your site will be displayed for a minimum of six months or up to twelve months, depending on the package you choose.  <Back to top>
    
6. I need more pages on my site, how can I add them? We will be happy to add additional pages to your site at anytime for our standard $35.00 per page fee. <Back to top>
    
7. Why do photographs look so bad in my AOL Browser? Some versions of AOL use an image compression scheme with makes images look bad. You can learn how to fix this problem here. <Back to top>
    
8. Can you customize a template for me, and how much extra will it cost? We'll gladly customize any of our templates with your colors, pictures and associated information. We can also add simple graphics, all for free. However, if you want a significant redesign of a template, then we will quote you the extra fee involve in creating the custom work. <Back to top>
    
9. None of your templates fit my wedding theme! Do I still have to pay the custom fee? You may not - Tell us how you'd like your site to look, and we may waive or reduce the fee if we can use the design as a future template. Since we do not yet have a large choice of templates, we will waive or reduce this fee in most cases, depending on the design you want and the work involved. We are always happy to discuss this possibility with our potential clients. <Back to top>
    
10. How will people find our wedding site? You can simply e-mail your friends and family with the Internet address. Alternatively, you can include the address with your mailed thank you cards. <Back to top>
     
     
11. Our photographer won't allow the wedding pictures to be put on the site - what can we do? In the rare case that a professional photographer won't allow your wedding photographs on your site, then there is nothing we can legally do. Since this is a rare occurrence, talk with your photographer about his or her concerns and see if you can come to an arrangement. Generally, photographers require that the pictures are low resolution and their copyright info must be on the page with the pictures. Additionally some like a link back to their web site. If your photographer still refuses, we can post pictures that your friends and family take on the web site. <Back to top>